Task maintenance roles
What can we all agree on? The egghead is different from the dilettante monopolizer discussed earlier because this person has genuine knowledge and expertise on a subject, which may be useful to the group.
Bormann and Nancy C. While it is reasonable to expect that someone experiencing a personal problem may want to consult with the group, especially if that person has formed close relationships with other group members, a self-confessor consistently comes to meetings with drama or a personal problem.
Instead of scolding someone for not participating, they should be invitational and ask a member to contribute to something specific instead of just asking if they have anything to add. Task Roles. Perhaps you can point to examples of when you have filled some of these roles yourself. Building interpersonal skills and dealing with problems that block adult learning can dramatically improve the overall productivity of the sessions. Belmont, CA: Wadsworth, , When information seeking or questioning occurs as a result of poor listening skills, it risks negatively impacting the group. While there are many task roles a person can play in a group, we want to emphasize five common ones. A person may temporarily monopolize a discussion to bring attention to his or her idea. Gatekeepers, supporters, and group leaders can also intervene after early signs of withdrawing to try to reengage the group member. The Playboy or Playgirl shows little interest in the group or the problem at hand and does not contribute in a meaningful way, or at all. When someone continually exhibits a particular behavior, it may be labeled as a role, but even isolated behaviors can impact group functioning. Gatekeeper The gatekeeper A group member who manages the flow of conversation in a group in order to achieve an appropriate balance so that all group members get to participate in a meaningful way. Some people who exhibit doormat behaviors may have difficulty being self-assured and assertive, may be conflict avoidant, or may even feel that their behaviors will make other group members like them. Self-confessors tend to make personal self-disclosures that are unnecessarily intimate.
Negative role behaviors delay or distract the group. The Facilitator acts like a traffic director by managing the flow of information to keep the group on task. A blocker prevents the group from progressing toward the completion of its task by creating barriers, suggesting unnecessary work, or avoiding group members.
In cases where the whole group experiences conflict, the harmonizer may help lead the group in perception-checking discussions that help members see an issue from multiple perspectives. On the more benign end of the continuum is assertive behavior, toward the middle is aggressive behavior, and on the unethical side is bullying behavior.
A skilled and experienced task leader may be able to perform both of these roles, but when the roles are filled by two different people, the person considered the procedural leader is more likely than the substantive leader to be viewed by members as the overall group leader.
Intentionally, a person may suggest that the group look into a matter further or explore another option before making a final decision even though the group has already thoroughly considered the matter.
Identify and discuss maintenance group roles and behaviors.
Task oriented roles
Which maintenance role have you had the most difficulty or least interest in performing? The Aggressor engages in forceful or dominating communication to put others down or initiate conflict with other members. The Facilitator acts like a traffic director by managing the flow of information to keep the group on task. The Self-Confessor uses the group as a setting to discuss personal or emotional matters not relevant to the group or its task. And people play multiple roles in groups. Encouraging What: Being friendly, warm, and responsive to others; accepting others and their contributions; regarding others by giving them an opportunity to contribute or be recognized. Identify and discuss task-related group roles and behaviors. Gatekeepers, supporters, and group leaders can also intervene after early signs of withdrawing to try to reengage the group member. Unintentionally, a group member may set blocking behaviors into motion by missing a meeting or not getting his or her work done on time.
Self-Centered Roles The behaviors associated with all the self-centered roles Negative group roles that divert attention from the task to the group member exhibiting the behavior.
To simplify, we provide an overview of some of the more common roles.
based on 19 review